About the Role
Time Type:
Full TimeMove forward as Customer Service Specialist at DSV in Venlo
If you gain energy from truly helping customers move forward and enjoy working in an environment where digitalisation, collaboration and quality are central, then this is the job for you. You make the difference in the customer experience, every single day.
You get it done
Working in our customer service department means working at the heart of our operation. This is where people, systems and logistics processes come together. You ensure that our customers navigate our services smoothly, error-free and with confidence, and you take pride in that: you’re on it.
How you do this? By guiding customers in using our digital solutions, resolving questions quickly and sharply identifying deviations. Thanks to your efforts, orders and shipments run smoothly, and you contribute directly to maintaining our service standards. You achieve this by:
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