Full time

Customer Service Specialist

Posted by Johnson Controls • Ankara, Ankara, Turkey

📍 Ankara, Ankara 🕒 June 24, 2026

About the Role

What you will do:

As a Customer Service Specialist reporting to the Sales Manager in Ankara, you will take ownership of the end‑to‑end order administration and fulfillment cycle, ensuring a smooth, accurate, and customer‑centric process from order intake to final delivery. In this role, you will contribute to strengthening our customer relationships, supporting operational excellence, and enabling sustainable business growth within a high‑performing team culture.

How you will do it:

  • Oversee the complete order processing value chain, serving both direct customers and our distribution network with consistency and precision.
  • Engage with customers proactively, addressing inquiries and managing all sales order documentation with professionalism.
  • Coordinate seamlessly with internal stakeholders and external suppliers to secure timely, compliant, and high‑quality order fulfillment.
  • Ensure accurate and up‑t...
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