Customer Service (Sales Support)

About the Company

This employer is an established organization supporting logistics and supply chain operations within the manufacturing sector. The company is known for its structured processes, operational reliability, and commitment to maintaining efficient warehouse and distribution practices.

About the Job

Handle customer service, order processing, invoicing, shipment coordination, and issue resolution. Work closely with internal teams to ensure accurate order fulfilment and on-time delivery.

Headcount

Headcount: 2 (1 supporting Taiwan and 1 supporting US).

Location

Kulai, Jo

Working Hours

Mon – Fri, 8am – 5pm

Job Responsibilities

• Manage sales orders, order processing, and invoicing.
• Ensure accuracy of purchase orders (pricing, quantities, delivery details).
• Coordinate with internal teams to support planning and timely delivery.
• Monitor ship...