Customer Service - Retail Advisors - English - Cairo
Posted by Concentrix • Cairo, Cairo Governorate, Egypt
About the Role
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.
In this role, you'll:
Be the friendly voice of major retail brands, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.
Become a product pro, mastering the ins and outs of the latest trends.
Transform shopping woes into shopping wows! Handle returns, exchanges, and troubleshoot issues with patience and a can-do attitude.
Go the extra mile to build lasting relationships with customers. Offer personalized recommendations...
Ready to Apply?
Submit your application today and take the next step in your career journey with Concentrix.
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