Customer Service Representative/Technical Representative

OrangeApps Inc is looking for a proactive and client-focused Customer Service Representative / Technical Support professional to join our growing team. This role is responsible for handling client inquiries, providing technical assistance, conducting onsite support, and leading system implementation for new and existing clients.

The ideal candidate has strong communication skills, technical aptitude, and the ability to manage both customer service and system deployment responsibilities efficiently.

Key Responsibilities

• Respond to client inquiries via email, phone, virtual meetings, and onsite visits
• Provide technical support and troubleshoot system-related concerns
• Conduct onsite client visits to resolve queries and provide hands-on assistance
• Lead system implementation for clients, including setup and configuration
• Assist clients during system deployment and ensure smooth go-live process
• Conduct user onboarding ...