full time
Customer Service Representatives (Insurance)
Posted by HRTX • Pasig, Metro Manila, Philippines
About the Role
Office Location: Ortigas, Pasig City
Work Setup: Full Onsite
Schedule: Monday to Friday, Dayshift
Qualifications
- Must be a bachelor's degree holder (any course).
- Associate - 6 months to 1 year of experience in insurance operations or a related field (preferred). Also open to fresh graduates.
- Analyst - Minimum 1–2 years of experience in insurance operations, CSR, or a related functions.
- Specialist (Lead role) - Minimum 2 years of experience in insurance operations and 2 years as well of training/coaching experience (preferably former BPO QA, Trainer, or Supervisor).
- Proficiency in email communication.
- Strong problem-solving, data analysis, time management, and planning skills.
- Experience in creating and updating SOPs and other technical or procedural documentation.
- Quality a...
Ready to Apply?
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