Full-time
Customer Service Representatives (Bacolod site)
Posted by Trinity Workforce • bacolod, negros occidental, Philippines
About the Role
Qualifications
-Highschool and College graduates with no BPO Experience
-Average communications skills
-Willing to work on-site
-Amendable to any given schedule
-A team player
-Can work ASAP
Job Description
-Handle mileage plus reservations and queries.
-Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
-Ensure accurate documentation of customer profiles/reservations.
-Handle customer complaints and provide first time resolution.
-Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
-Keep all company information which includes customer information confidential and secured.
Join and enjoy the following benefits:
Allowances
Night Differentials
HMO<...
-Highschool and College graduates with no BPO Experience
-Average communications skills
-Willing to work on-site
-Amendable to any given schedule
-A team player
-Can work ASAP
Job Description
-Handle mileage plus reservations and queries.
-Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor.
-Ensure accurate documentation of customer profiles/reservations.
-Handle customer complaints and provide first time resolution.
-Keep oneself updated, aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
-Keep all company information which includes customer information confidential and secured.
Join and enjoy the following benefits:
Allowances
Night Differentials
HMO<...
Ready to Apply?
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