Customer Service Representative with Czech language
Posted by RS Group plc • Mokotów, Masovian Voivodeship, Poland
About the Role
Location: This is a hybrid role, offering a combination of being able to work remotely and from our Warsaw office located at 48 Domaniewska Street (3 days from the office, 2 days from home).
The Opportunity
In this dynamic role, you will be the cornerstone of our customer experience, providing seamless multi-channel support through phone, email, and live chat. As a vital member of our team, you'll not only process orders and maintain customer data but also expertly handle inquiries and complaints with efficiency and finesse. Working in a vibrant multinational environment, you will collaborate across departments, forging strong connections with Sales, Operations, and Finance. As a Customer Service Representative, you play a pivotal role in influencing customer satisfaction and building lasting relationships, contributing significantly to the renowned high-level service that defines RS.
What You Will Be Doing
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