Customer Service Representative- Vietnamese (Contract Based)
Posted by Teleperformance • George Town, Penang, Malaysia
About the Role
Overview
We are seeking a Customer Service Representative to manage customer inquiries and provide professional support across phone, email, or chat channels. The role requires strong communication skills, a customer-focused mindset, and the ability to handle daily customer interactions efficiently.
Qualifications
Minimum Bachelor Degree or Diploma qualification
English level: B2 (Upper-intermediate)
Strong communication and interpersonal skills
Customer-oriented with good problem-solving ability
Basic computer skills and typing ability
Willing to work shifts, weekends, or public holidays if required
Preferred:
Previous experience in Customer Service / Call Center / BPO is an advantage
Experience handling inbound support is a plus
Responsibilities
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