Customer Service Representative

About PlacidWay

PlacidWay is a global leader in medical tourism, helping patients access high-quality, affordable healthcare abroad. We connect patients with trusted medical providers worldwide and offer a seamless, end-to-end patient experience. Our goal is to make healthcare more accessible, transparent, and patient-centered through innovative technology and world-class service.

Position Summary

PlacidWay is seeking a highly motivated and results-oriented Customer Service Representative to join our team. As a key member of the patient care team, the Customer Service Representative will play a crucial role in contacting incoming patient leads and helping them navigate their healthcare journey. This position requires exceptional communication skills, a customer-first mindset, and a sales-oriented approach to ensure every patient receives outstanding care from start to finish.

You will be responsible f...