About the Role
Customer Service Representative
About Black Box
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly owned subsidiary of AGC Networks.
Primarily Roles & Responsibilities
+ Supporting our local teams as well as customers in the EMEA region. Focus in German market
+ Follow up on outstanding queries and customer call backs.
+ Keep and maintain consistent and accurate records in the database following customer contact...
About Black Box
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly owned subsidiary of AGC Networks.
Primarily Roles & Responsibilities
+ Supporting our local teams as well as customers in the EMEA region. Focus in German market
+ Follow up on outstanding queries and customer call backs.
+ Keep and maintain consistent and accurate records in the database following customer contact...
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