Full-time

Customer Service Representative

Posted by Link Group • United Kingdom, United Kingdom, United Kingdom

📍 United Kingdom, United Kingdom 🕒 January 25, 2026

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About the Role

Overview
This role is responsible for dealing with emails and telephone calls made by investors/clients in a timely manner adhering to regulations.
Key Accountabilities and Main Responsibilities
You will be handling our customer enquiries via telephone, email and letter, providing a great customer experience.
The role will require you to meet our customer expectations by providing a market leading customer centric service that builds excellent relationships.
Demonstrate care and empathy for our customers and their needs when handling customer enquiries.
Achieve high standards of quality, efficiency, and productivity.
Build and maintain relationships through the delivery of customer requests within set standards.
Take personal responsibility for meeting deadlines and resolving customer concerns. 
Demonstrate adherence to customer focus and conduct policy.
Demonstrate flexibility and coll...
                

Job Details

Location United Kingdom, United Kingdom
Job Type Full-time
Category Information and Record Clerks
Posted January 25, 2026
Deadline March 06, 2026

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