Customer Service Representative

Customer Service Representative

Are you an experienced BPO professional ready to take the next step in your career? Join our team and deliver exceptional service to international clients while growing in a dynamic and supportive environment.

What You'll Do:

Handle inbound and outbound calls from international customers
Provide accurate information about products, services, and policies
Resolve customer concerns efficiently and professionally
Document customer interactions in the system accurately
Meet performance metrics such as quality, productivity, and customer satisfaction
Maintain a positive and professional tone in every interaction

What We're Looking For:

• High School Graduate (Old Curriculum) / Senior High School Graduate / College Level / College Graduate
• Good English communication skills (spoken and written)
• Customer-focused mindset with excellent problem-solving abilities
• Abili...