Customer Service Representative (Travel Industry)
Posted by Hjbtravels • Costa Rica, Puntarenas Province, Costa Rica
About the Role
Job Description:
We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in learning the travel business while delivering exceptional service.
As a Customer Service Representative, you will assist clients with travel-related inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.
Key Responsibilities:
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Respond to customer inquiries via phone and email
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Assist clients with travel planning, reservations, and general questions
- Provide accurate information regarding destinations, policies, and procedures
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Maintain clear and professional communication with clients
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