full-time
Customer Service Representative - Transportation
Posted by American Iron and Metal • Hamilton, Ontario, Canada
About the Role
Job Description
Qualifications
As the Customer Service Representative - Transportation, you will be responsible for managing the flow of information between the customer base and the Planning / Dispatch group to ensure timely execution of service.
What you’re responsible for:
- Manage inbound communications with customers and drivers/carriers.
- Create orders in the system to be managed by the Planning / Dispatch department.
- Communicate with customers and carriers to ensure smooth logistics operations.
- Prepare shipping documents (BOLs, packing lists, customs paperwork, labels, etc.).
- Track orders in the system through to completion.
- Support Supply Chain Analyst objectives.
- Collaborate with the Inventory Management team to reconcile inventory systems.
Qualifications
To join our team:
- You have a Bachelor’s degree in Supply Chain ...
Ready to Apply?
Submit your application today and take the next step in your career journey with American Iron and Metal.
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