Full time

Customer Service Representative

Posted by TTM Technologies, Inc. • Toronto, Ontario, Canada

📍 Toronto, Ontario 🕒 March 03, 2026

About the Role

Description


TTM strives to invest in our team members at all levels – starting on your first day. To support the growth and development of our new hires, this position is eligible for a 90 Day Evaluation that includes a pay increase if key performance indicators are met.
Scope:
  • Order administration and communication from order quoting to order shipment
  • Resolving first level product and service problems internally and with the customer directly
  • Entering and tracking orders through entire business process (from booking to customer receipt)
  • Understand and maintain database for backlog reconciliation
  • Address, resolve and communicate customer issues concerning manufacturability of products
  • Efficiently resolve issues with front end engineering to ensure product releases are accurate and timely
  • Communicate with manufacturing departments to resolve on time delivery and quality issues
  • Conduct contract revie...
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