About the Role
Job Title: Customer Service Representative
Location: Rutherford, NJ
Type: Contract
Compensation: $20.00/Hour
Contractor Work Model: Hybrid – onsite and remote
Hours: Monday through Friday (8:00am – 4:45pm)
CUSTOMER SERVICE REPRESENTATIVE
Responsibilities
+ Promote customer satisfaction in all aspects of Customer Service, following all policies and procedures
+ Process all requests from customers in a timely manner so as to provide excellent service
+ Become familiar with markets as they relate to Customer Service
+ Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery
+ Arrange for and expedite product shipments
+ Report order status to customers and field sales
+ Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues
+ Encourage customers to place ...
Location: Rutherford, NJ
Type: Contract
Compensation: $20.00/Hour
Contractor Work Model: Hybrid – onsite and remote
Hours: Monday through Friday (8:00am – 4:45pm)
CUSTOMER SERVICE REPRESENTATIVE
Responsibilities
+ Promote customer satisfaction in all aspects of Customer Service, following all policies and procedures
+ Process all requests from customers in a timely manner so as to provide excellent service
+ Become familiar with markets as they relate to Customer Service
+ Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery
+ Arrange for and expedite product shipments
+ Report order status to customers and field sales
+ Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues
+ Encourage customers to place ...
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