Customer Service Representative

**Position Summary:****Key Responsibilities:*** Timely order entry and acknowledgement back to the customer* Timely resolution of any customer, product, and service issues* Responsible to ensure each order is shipped to the customer’s expectations. A high degree of communication with the customer is expected* Responsible for maintaining a high level of professionalism with clients and working to establish a positive relationship* Resolving customer complaints including documentation, disposition, and corrective action* Contributes to team effort by accomplishing related results as needed* Maintain customer records based on their specific requirements* Work under pressure according to the customers’ requests and deliveries.**Other Responsibilities include:*** Understand and follow the department procedures and policies* Adhere to and support the principles of Responsible Distribution* Assume other activities and responsibilities from time to time as directed**Key Strengths:*** Pleasant...