CUSTOMER SERVICE REPRESENTATIVE
Posted by Impact HR Group • Prestons, New South Wales, Australia
About the Role
Customer Service & Logistics Coordinator
Location: Prestons, NSW
Are you passionate about delivering exceptional customer service and ensuring smooth logistics operations? We are seeking a Customer Service & Logistics Coordinator to join our team in Prestons. This is a fantastic opportunity to work with a leading pet supply company and play a key role in their customer and operations success.
About the Role
In this role, you will: • Manage customer enquiries and provide timely, professional support. • Process orders accurately and ensure they flow seamlessly from entry to dispatch. • Coordinate logistics tasks, including carrier communication, transport follow-ups, and consignment creation. • Support warehouse and operations teams with accurate information and updates. • Handle invoicing queries and maintain data integrity for smooth billing processes.
What We’re Looking For • Strong customer service skills with a proactive, solution-focuse...
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