Full-time
Customer Service Representative
Posted by Insight Global • Philippines, Philippines, Philippines
About the Role
Position : Customer Service Agent
Location : Remote
Salary : 40,000 - 45,000 PHP Monthly + 13 Month Pay & Benefits
Schedule :
Tuesday - Friday 9:00pm-8:00am (Manila Time)
Saturday - Tuesday 9:00pm-8:00am (Manila Time)
Wednesday - Saturday 8:00pm-6:00am (Manila Time)
Sunday - Wednesday 8:00pm-6:00am (Manila Time)
Required Qualifications
- Previous customer service, technical support, or call‑center experience (preferred in field service or hardware support environments).
- Strong communication skills—clear, patient, and professional.
- Ability to multitask, prioritize, and manage time effectively.
- Comfortable learning technical details about parking equipment and software systems.
- Proficiency with ticketing systems, CRM tools, or service dispatch software (training provided).
Key Responsibiliti...
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