Customer Service Representative

Picture a world where your work directly contributes to harmony and beauty in homes across the globe. At
DTC Vikings
, this is our everyday reality. We're not just selling products — we're helping people discover the powers of essential oils to scent their homes and lift their wellness every day.

The Role

As a
Customer Service Representative
, you are the front-line hero in our customers' stories. Your mission is to help people get the most out of their scents and natural wellbeing products. You'll do more than respond to inquiries — you'll understand customers' needs, guide them through our products, and ensure each interaction is as refreshing as our scents.

What You'll Do

• Deliver outstanding support via email, chat, and social media.
• Provide friendly, expert guidance to customers on products and orders.
• Solve customer challenges with empathy, efficiency, and genuine care.
• Collaborate with internal teams to im...