Customer Service Representative

About the company

Our client is a rapidly growing, privately owned company making a strong impact in the healthcare sector. As a trusted supplier of high-quality equipment to hospitals, aged care facilities, and community healthcare providers, they are committed to delivering exceptional service and innovative solutions.

About the opportunity

As our client continues to expand, they are seeking a proactive and customer-focused individual to join their team. This role is pivotal in ensuring a seamless experience for our clients by handling enquiries, processing orders, and collaborating with internal teams to support our high-performance culture.

Responsibilities

• Manage a high volume of inbound calls and emails, providing prompt and effective resolutions.
• Process customer orders accurately and efficiently using SAP CRM.
• Handle electronic data interchange (EDI) orders from e...