Customer Service Representative

Job Description

Employee Recognition and Rewards

Quarterly Gifts

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance

Responsibilities

• Responsible for coordinating with customer stakeholders for all incoming and outgoing shipment.
• Ensuring that consignee details of customer will be followed accordingly.
• Validating that Invoice & packing list provided to vendor is complete with accurate details and ready for customs clearance.
• Request necessary authorization letters, undertaking, and other documents from customer.
• Verifying the accuracy of Customs declarations and computation of duties and taxes and sending approval to proceed with import clearance formalities.
• Attending to general inquiries of customer stakeholders regarding shipment status.
• Monitoring of turn‑around time of cargo releasing ensuring that shipment will release bas...