Permanent

Customer Service Representative

Posted by Impact Recruitment • Niagara Falls, Ontario, Canada

📍 Niagara Falls, Ontario 🕒 June 19, 2026

Apply for this Job Similar Jobs

About the Role

Our client is seeking an experienced Personal Lines insurance professional to support a growing portfolio of VIP and High-Net-Worth clients.
This role focuses on providing a white-glove service experience to personal insurance clients connected to the brokerage’s commercial client base. The successful candidate will act as a trusted advisor, delivering prompt service, technical expertise, and proactive insurance solutions.

Key Responsibilities
Manage a portfolio of VIP and High-Net-Worth Personal Lines clients

Handle renewals, endorsements, policy changes, and complex coverage inquiries

Conduct detailed coverage reviews and identify potential gaps in protection

Provide concierge-level customer service and responsiveness

Build strong relationships with clients, carriers, and internal stakeholders

Collaborate closely with Commercial Account Executives on shared client relationships

M...

Job Details

Location Niagara Falls, Ontario
Job Type Permanent
Category Information and Record Clerks
Posted June 19, 2026
Deadline July 29, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with Impact Recruitment.

Apply Now