Customer Service Representative

Description

Stramit is one of Australia’s leading manufacturers of steel building products, proudly supporting builders, tradies and distributors across the country. We’re looking for customer‑centric, confident communicators to join our Customer Service Centre in Erskine Park.

This role is ideal for someone who enjoys helping customers, working with detail and supporting complex commercial projects - delivering a positive service experience both over the phone and through proactive project coordination.
Our Customer Service team works closely with multiple internal departments and truly acts as the engine room of the business, keeping communication flowing and ensuring our customers receive a seamless, end-to-end experience. This is not a sales role, but a service-driven position supporting long-term customer relationships and technically detailed orders. 
Key Responsibilities

Deliver high-quality customer service to our trade and busi...