Full-time

Customer Service Representative

Posted by TP • Mumbai, Maharashtra, India

📍 Mumbai, Maharashtra 🕒 June 26, 2026

About the Role

Hi All,

We are hiring for Customer Support Executive Fraud & Disputes (Chat Process)

There should be no career or education gap more than 1 Year in resume.

Batch start Date:16th June 2026(Tuesday)

Role & responsibilities

Job Title: Customer Support Executive Fraud & Disputes (Chat Process)

Location: TIPCO Plaza, Malad

Shift: 24/7 Rotational Shifts

Work Mode: Chat Process

Benefits : both side cab (In odd Hours only )

Role Overview

We are looking for a detail-oriented Customer Support Executive to handle fraud and dispute-related queries for debit and credit cards via chat support. The role involves assisting customers with unauthorized transactions and ensuring quick resolution.

Key Responsibilities

Handle customer queries related to card fraud and transaction disputes via chat

Investigate suspicious or unauthorized transactions

Raise and track dispute c...

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