Customer Service Representative
Posted by Soarswell Consulting • Mexico, Mexico City, Mexico
About the Role
Job Summary
We are hiring Customer Service Representatives to handle customer interactions and provide support for service related inquiries. This role involves assisting customers, resolving basic issues, and ensuring a positive experience.
Responsibilities
Respond to customer calls and queries in a professional manner
Provide information related to services, accounts, and products
Troubleshoot basic issues using available guidelines
Record customer interactions in the system
Escalate complex cases when required
Requirements
Minimum six months of customer service experience preferred
Good communication and problem solving skills
Basic computer knowledge and ability to use office tools
Willingness to work from office and in flexible shifts
This is a great opportunity for candidates looking to build a career in customer support.
Ready to Apply?
Submit your application today and take the next step in your career journey with Soarswell Consulting.
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