Full-time
Customer Service Representative
Posted by Soarswell Consulting • Mexico, Mexico City, Mexico
About the Role
Job Summary We are hiring Customer Service Representatives to handle customer interactions and provide support for service related inquiries. This role involves assisting customers, resolving basic issues, and ensuring a positive experience. Responsibilities Respond to customer calls and queries in a professional manner Provide information related to services, accounts, and products Troubleshoot basic issues using available guidelines Record customer interactions in the system Escalate complex cases when required Requirements Minimum six months of customer service experience preferred Good communication and problem solving skills Basic computer knowledge and ability to use office tools Willingness to work from office and in flexible shifts This is a great opportunity for candidates looking to build a career in customer support.
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