About the Role
Customer Service Representative (Remote | EST Hours Required)
We’re a fast‑growing company in the commercial kitchen equipment space, and we’re looking for a customer-obsessed, tech‑savvy Customer Service Representative to join our fully remote team.
If you love solving problems, communicating clearly, and being part of a high‑energy team — this is for you.
What You’ll Do
- Deliver outstanding customer support via phone, email, and chat
- Resolve inquiries quickly and professionally
- Escalate complex issues when needed
- Keep accurate records of customer interactions
- Collaborate to improve processes and customer experience
- Support onboarding/training of new team members
- Stay up to date on products and company policies
What We’re Looking For
- 3-4 years of cu...
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