Full-time

Customer Service Representative

Posted by WorldStrides • mérida, mérida, Mexico

📍 mérida, mérida 🕒 June 07, 2026

About the Role

**Company Introduction**:
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
**J**ob Description**:
**Responsibilities**:
- Answer incoming customer calls concerning but not limited to billing, trip information and policy and procedures.
- Provide accurate information to resolve all customer inquiries in a polite, professional, and timely manner.
- Accurately note all incoming and outgoing contact information in tour de...

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