Customer Service Representative

Customer Service Representative

Required work experience: not required

Full-time, remote work

Who are we?

Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Currently, we have over 400 employees worldwide and are rapidly expanding our Customer Service team to work with our clients.

Our position is completely a work-from-home position, and we have long experience and success with training and onboarding new team members online.

For that reason, we are accepting applications from anywhere in the Philippines
Responsibilities and goals you'll own:

• Respond to and resolve customer questions through chat, email, and telephone calls quickly and effectively.
• Assist in onboarding, educating, and supporting our custo...