Customer Service Representative

About Us:
Platton is a U.S.-based freight forwarding company, dedicated to providing efficient, reliable, and innovative logistics solutions. We pride ourselves on our commitment to customer satisfaction and seamless global shipping operations. Join our team and be part of a company that values professionalism, teamwork, and growth.

Position Overview:
We are seeking a proactive and detail-oriented Customer Service Representative to support our clients and internal teams. The ideal candidate will have excellent communication skills, a strong understanding of logistics operations, and the ability to handle customer inquiries with professionalism and efficiency.

Key Responsibilities:

• Serve as the primary point of contact for clients, addressing inquiries and resolving issues related to freight forwarding and logistics.
• Coordinate shipments, track deliveries, and provide status updates to customers.
• Collaborate with internal teams, inclu...