Customer Service Representative (Manual Solutions)

Customer Service Representative (Manual Solutions) Job Title: Customer Service Representative (Manual Solutions) City: Letchworth State/Province: Hertfordshire Posting Start Date: 6/7/26

About the Role:

Servaada, a Wipro company, is looking for a Customer Service Representative (Manual Solutions) with previous experience in customer and client services.

We are looking for an individual who is eager to develop their knowledge of life and pension policies while delivering excellent customer-focused service. Working within a fast‑paced team, you will be responsible for completing calculations accurately and efficiently using a variety of systems and manual methods where required.

The role involves carrying out basic analysis, processing calculations in line with governance standards, and meeting expected accuracy and productivity targets. You will be expected to complete and quality‑check tasks to a high standard, gather and interpret inform...