Full-time

Customer Service Representative

Posted by Sumsub • Leipzig, Saxony, Germany

📍 Leipzig, Saxony 🕒 February 22, 2026

About the Role

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave™ and Frost Radar™.

Your role and tasks:


  • Effectively interact with users, including both verbal and written communication (the main language of communication with the clients is German)

  • Safeguard data, ensuring confidentiality a...

Ready to Apply?

Submit your application today and take the next step in your career journey with Sumsub.

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