Full-time

Customer Service Representative

Posted by VANQO PLASTIC • Klang, Selangor, Malaysia

📍 Klang, Selangor 🕒 February 20, 2026

About the Role

Job Summary

Responsible for preparing and issuing customer quotations, responding to customer inquiries, and ensuring smooth communication between customers and internal departments to support sales operations.

Key Responsibilities

  • Prepare and follow up on customer quotations
  • Respond promptly to customer inquiries (phone, email, WhatsApp)
  • Provide product information, pricing, and order status updates
  • Coordinate with sales, production, and warehouse teams on orders
  • Process sales orders and ensure accurate documentation
  • Maintain proper customer records and filing
  • Handle basic complaint resolution and escalate when necessary
  • Support collection follow-up when required

Job Type: Full-time

Pay: RM3, RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person

Ready to Apply?

Submit your application today and take the next step in your career journey with VANQO PLASTIC.

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