Customer Service Representative I

Customer Service Representative

Location: Caerphilly, CF83

Pay: £13 per hour

Contract: 3 months, Full-Time (potential for extension)

The Opportunity

Are you a natural problem-solver who thrives in a fast-paced environment? We are looking for a dedicated Customer Service Representative to join our dynamic team in Caerphilly. This isn't just about answering phones; it's about becoming an expert for our customers and building lasting relationships through professional, empathetic support.

Your Day-to-Day

• Manage Inquiries: Handle customer questions via multiple channels with speed and professionalism.

• Problem Solve: Identify customer needs, troubleshoot issues, and provide accurate solutions.

• Data Management: Use our CRM system to process orders, returns, and exchanges while maintaining precise records.

• Collaborate: ...