About the Role
5th HQ -
Job Title: Customer Service Representative
Location: Pembroke Park, FL
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay: $18 per hour
Job Description:
We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team in Pembroke Park, FL. As a CSR, you will play a vital role in providing exceptional service to our customers while managing inquiries, resolving issues, and supporting our daily operations.
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in a professional and friendly manner.
- Resolve customer complaints, issues, and inquiries promptly, ensuring customer satisfaction.
- Process customer orders, returns, and exchanges efficiently and accurately.
- Maintain a thorough understanding of products and services to p...
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