Customer Service Representative

About the Company

We are seeking a dedicated and customer-oriented Customer Service Representative to join our contact center team in India Gurgaon and servicing MINA region. The ideal candidate will have a strong background in customer service, particularly within the telecom industry, and possess a deep understanding of the diverse customer base and cultural nuances of the Middle East.

About the Role

The ideal candidate will have a strong background in customer service, particularly within the telecom industry, and possess a deep understanding of the diverse customer base and culturais nuances of the Middle East.

Responsibilities

• Handle inbound and outbound customer calls with professionalism and courtesy.
• Provide accurate information regarding products and services while addressing customer inquiries and concerns.