Full-time
Customer Service Representative
Posted by Elby Professional Recruitment • grimsby, niagara region, Canada
About the Role
Our client is seeking a hard-working Customer Service Representative to join their team.
If you are an organized, self-led individual, have strong organizational skills, and can wear many hats, this could be an excellent opportunity to contribute to a fast-paced manufacturing setting.
This role offers the chance to work in B2B customer service, gain hands‑on experience with order management and logistics, and play a key role in ensuring customer satisfaction.
What our client has to offer:
- Competitive hourly wage and a profit-sharing program
- Opportunity to work cross-functionally with Sales, Shipping, and other departments
- A stable, team-oriented environment
- A role that directly works to achieve high customer satisfaction and retention
Responsibilities:
- Input orders into ERP system for sales accurately and efficiently; update customer details when needed
- Provide custome...
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