Customer Service Representative (Dutch) - Lisbon, Portugal

Are you ready to deliver top-notch customer service while enjoying life in Lisbon, a vibrant capital that blends history, sunshine and quality of life? We are looking for a Dutchspeaking Customer Service Representative to join our international support team and help serve clients with clarity, empathy, and professionalism.

What youll do

• Handle customer enquiries in Dutch (and English when needed), delivering friendly, accurate and efficient support across different channels (phone, email, chat).
• Assist clients by answering questions, resolving issues, explaining services or products, and maintaining high standards of customer experience.
• Maintain and update client records and interaction logs using internal software ensuring accuracy and confidentiality.
• Collaborate with internal teams (sales, operations, technical support, etc.) to manage cases, escalate problems when needed, and ensure a smooth customer journey.
...