full time
Customer Service Representative (Danish)
Posted by The lemon Consulting • Braga, Braga, Portugal
About the Role
Position: Customer Service Representative
Location: Braga, Portugal
Work model: Remote
Employment type: fixed term (6 months) with possibility of extension / permanent contract
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems.
- Foster positive relationships by delivering prompt and courteous support.
- Support customer satisfaction and long-term engagement by ensuring effective resolution of issues.
- Maintain a professional and empathetic approach in all customer interactions.
- Work collaboratively with colleagues and leadership to achieve team objectives.
- Share insights on recurring challenges and suggest opportunities for process or service improvements.
REQUIREMENTS:
- Native...
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