Customer Service Representative

Customer Service Representative (CSR)

Have you been looking for a stable job and a stable client?

This could be your dream job

We need experienced Call Center Agents for work on-site.

The role will involve, but is not limited to

• Receive inbound work by various methods (phone, email, electronic) and process to ensure jobs are accurately and efficiently booked
• Receive inbound questions about products and provide accurate information and where possible convert to a booking
• Place outbound follow-up calls to customers to confirm booking details
• Complete administration (such as Posting Invoices) as per relevant policy/procedure
• Complete other duties as directed by the Call Center Manager

Sales

• Place outbound calls to previous customers to speak about product/sales options
• Identify up-sell opportunities and close sales whilst speaking with customers

Qualifications: <...