Full-time

Customer service representative

Posted by HCLTech • Chennai, Tamil Nadu, India

📍 Chennai, Tamil Nadu 🕒 March 01, 2026

About the Role

HCL Technologies | Walk-In Hiring | Multiple Roles – SPAN Domain - 20 Feb 2026 – 21 Feb 2026
HCL Technologies is conducting a Walk-In Drive for experienced professionals across Mortgage, Banking, Payments Investigation, MIS & Chargeback processes.
Open Positions
SPAN – Mortgage
Designation: Associate
Key Responsibilities:
- Perform quality control reviews of residential loan files as per QC standards
- Manage daily operations and client handling
- Review income, employment, credit, DTI, LTV & collateral documentation
- Validate loans against GSE guidelines (Fannie Mae, Freddie Mac)
- Identify risk factors, fraud red flags & compliance gaps
- Mentor team members and manage client escalations
Requirements:
- Bachelor’s degree (any discipline)
- 1–2+ years of experience in Mortgage QC / Underwriting
- Strong knowledge of US Mortgage & Real Estate guidelines
- Commercial Real Estate knowledge is an added advantage
SPAN – BSU (Bereavement S...

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