Full-time

Customer Service Representative

Posted by Emapta Global • Bayan Lepas, Penang, Malaysia

📍 Bayan Lepas, Penang 🕒 February 18, 2026

About the Role

Helping Furniture Customers Get It Right the First Time

Because great furniture service is built on clarity, accuracy, and trust.

In the furniture industry, great customer service is about removing friction-between orders, production, and delivery. In this role, you'll build experience supporting an international furniture business, gaining exposure to global workflows, cross-border teams, and scalable operations-setting you up for long-term growth beyond a typical customer service path.

Job Description

As a Customer Service Representative , you will act as the main interface between the business and its clients. You'll process orders, generate quotes, and manage quality issues-owning each case from start to resolution while ensuring speed, accuracy, and clear communication across teams.

Job Overview

Employment type: Full-time

Shift: Flexible day shifts (Monday to Friday, 8-hour shifts between 6:00 AM-4:00 PM Per...

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