Full-time

Customer Service Representative Austria (m/w/d/)

Posted by Terumo • Austria, Austria, Austria

📍 Austria, Austria 🕒 February 19, 2026

About the Role

Job Summary

Currently we are looking for a fulltime Customer Service Representative to reinforce the Customer Service team in Austria. 


We invite you to join us as a Customer Service Representative, becoming the most important link between customers, Sales Teams and the Supply Chain Organization. You will play a vital role in delivering an excellent customer experience to our Austrian client base. 


You facilitate an efficient order process flow for the assigned accounts in a proactive and hands-on manner. You will mainly interact with healthcare institutions and hospital purchasing departments. As a trusted partner, you will support all stakeholders in the order fulfilment, invoice generation and after-sales process.


You will be a part of a passionate Customer Service team. You will report directly to and be guided by the Regional Customer Service & Tender Office Manager.

Job Responsibilities


As t...

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