Customer Service Representative

* July start until end of September* Logan City Council* $ + superMaxima's recruitment services have several Customer Service Representative positions available at Logan City Council. Overview:To deliver best value front-end customer services in person, by telephone and via electronic media through our customer service centres (contact centre and service counters) and corporate reception counter.Responsibilities: Our Customer Service Representatives provide a high standard of customer service to our external and internal customers alike in an accurate, appropriate and efficient manner.Actively attend to, resolve and if necessary redirect customer enquiries (telephone, in person {counter}, via electronic media or written) within appropriate levels of responsibilities and training.Identify and assess requests for information and/or services and respond based on information available in the Customer Service knowledge databases, ensuring that, wherever possible, enquiries and transactions ...