Full-Time

Customer Service Representative at Cigna

Posted by Confidential • Kenya, Kenya, Kenya

📍 Kenya, Kenya 🕒 February 27, 2026

About the Role

Job Description

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40, employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit – headquartered in Belgium – focuses on the needs of International…


Customer Service Representative

Role Summary


Our customer service team manages customer-queries through different communication channels (mainly email and phone) providing timely resolutions and pleasant customer experiences.


The Role & Responsibilities:


We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of the role include (but are not limited to):

  • Managing day to day queries from Cigna’s customers whilst putting the service experience at...
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