Full time

Customer Service Representative - ARMA Group

Posted by ARMA Group • North Lakes, Queensland, Australia

📍 North Lakes, Queensland 🕒 February 28, 2026

About the Role

🚀 Join ARMA as a Customer Solution Specialist – No Experience Necessary!

North Lakes, QLD | Full-Time | Entry-Level Friendly

Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.

🌐 www.armagroup.com.au

👇 What You’ll Be Doing:

Handling inbound & outbound calls with care and professionalism

Supporting customers facing financial hardship

Negotiating fair, compliant payment solutions

Resolving account issues and overcoming objections

Hitting KPIs while living ARMA’s Core Values

💡 What You’ll Need:

Strong communication skills (verbal & written)

Confident with Microsoft Office & quick to learn systems

Empathy, resilience & emotional intelligence

Great time management and attention to detail

Cust...

Ready to Apply?

Submit your application today and take the next step in your career journey with ARMA Group.

Apply Now