Customer Service Representative

****** Realty & Property Management****Customer Service Representative (completely remote job, but need to be located in Aguascalientes, Mx)****Hours**:Monday - Friday 8:00 am - 4:30 pm Central Time (with a 30 min lunch break)**Tasks include**:- Help prospective tenants troubleshoot lockboxes, or solve any problems with the showing or leasing process.Enter their contact information into a database.
- Assign tickets to the appropriate person on our database.
**Qualifications and personal characteristics**:- Must be able to speak English.We are looking for fluency with excellent written and verbal skills.
- Must have customer service experience- Must be able to work independently and follow procedures and processes- Must be tech savvy and a team player- Must live in Aguascalientes, Mexico.Able to travel to the US is a plus.
- Must have a solid internet connection.Employee to provide their own computer, mouse, & keyboard.
**** to provide access to a web-based phone....