Full-time
Customer Service/Receptionist
Posted by Clarify Consultancy Ltd • Burnley, Lancashire, United Kingdom
About the Role
Our client, a national service company, is looking to recruit an enthusiastic, positive and flexible Customer Service/Receptionist to cover their very busy switchboard and front desk.
Reporting to the Office Manager responsibilities will include:
* Answering all incoming calls, forward callers to the appropriate extension
* Develop and maintain productivity,
* Assisting colleagues with administrative tasks, update calendars, schedule meetings
* Conducting customer service calls, checking customer’s current needs
* Greeting visitors, signing in /out
* Organising incoming and franking outgoing post
* General ad hoc administration duties
* Provide excellent customer service.
Previous experience of working in a client-focused environment and excellent IT skills, a background in an engineering/technical could be an advantage. In addition, you will have the ability to work under pressure, possess a can-do a...
Reporting to the Office Manager responsibilities will include:
* Answering all incoming calls, forward callers to the appropriate extension
* Develop and maintain productivity,
* Assisting colleagues with administrative tasks, update calendars, schedule meetings
* Conducting customer service calls, checking customer’s current needs
* Greeting visitors, signing in /out
* Organising incoming and franking outgoing post
* General ad hoc administration duties
* Provide excellent customer service.
Previous experience of working in a client-focused environment and excellent IT skills, a background in an engineering/technical could be an advantage. In addition, you will have the ability to work under pressure, possess a can-do a...
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